PRIVACY POLICY
Effective Date: This policy is effective as of September 19, 2019.
WELCOME!
Thank you for accessing this Website (“Site”) operated by Friedland Enterprises, LLC. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy. BY USING OR ACCESSING THIS WEBSITE YOU SIGNIFY YOUR ACKNOWLEDGMENT AND ASSENT TO THIS PRIVACY POLICY. PLEASE READ THIS POLICY CAREFULLY. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE THIS WEBSITE.
INTRODUCTION
This policy is intended to help you understand how Friedland Enterprises LLC., its subsidiaries and affiliates (collectively, "FE," "we" or "us") collect, use and safeguard the information you provide on this website. This policy covers this website, and all FE websites except where otherwise indicated. Some FE websites may have policies that supplement this policy. We encourage you to read this policy and any supplemental policies on FE websites. In the event of any conflict between this policy and terms set forth in a supplemental policy, the latter will apply to the website on which such supplemental policy is posted.
This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
This privacy policy applies to the Site. This privacy policy does not necessarily apply to any offline collection of your personal information. Please see below for details.
We are not responsible for the content or privacy practices on any website not operated by FE to which the Site links or that links to the Site.
INFORMATION COLLECTION AND USE
If you browse any FE’s website, you may generally do so anonymously without providing any personal information. However, there are cases in which we may ask you for personal data. For example, we will occasionally conduct on-line surveys to better understand the needs and profile of our visitors. In addition, we may request personal information when you register to receive additional information regarding our products and services, download software, sign up for a newsletter or send us a question. In such cases, the personal information we request will typically consist of: your title, first and last name, mailing address and email address, as well as certain billing and credit card information for purposes of effecting payments. Additionally, we may provide you with the option of submitting information such as your birthday, anniversary date, information regarding the size and composition of your household and your preferred retailers, all of which are intended to enhance your experience, and inform you, of our product and service offerings Even if you choose not to give information we request, you can still visit most of FE’s website, but you may be unable to access certain options, offers and services.
FE MAILINGS/MARKETING COMMUNICATIONS
If you provide us with personal information, and choose to join an e-mail list, we will place you on that list to receive e-mail regarding product/service updates, special offers, important issues, and new products and services from that company as well as other subsidiaries and affiliates of FE. The personal information that you provide on the particular e-mail list, will be shared internally with other subsidiaries and affiliates of FE. If you do not wish to receive e-mail updates or other marketing communications from any of FE’s subsidiaries, and affiliates, please contact us at the opt-out e-mail address specified below.
SHARING AND USE OF PERSONAL INFORMATION
Personal information provided to us may be used for marketing and promotional purposes only by FE. Except as described in this policy, FE does not rent, sell or otherwise distribute to third parties, your personal information entered on this site without your consent, unless required by law or as disclosed to you when the information is collected. If you do provide us with consent to share your information with other third-party companies, we may share your information with third party companies who offer products and services that may be of interest to you. These companies may then contact you directly with product or sample offers, personalized offers and information, or to ask for your feedback on products and programs that they think may be of interest to you. While we use all reasonable efforts to safeguard the confidentiality of your information, FE will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties.
We may share your personal information with our third-party service providers on a need-to-know basis. We engage third party service providers to perform certain services on our behalf. In order to perform those services, the service providers may need to know your personal information. We require that they protect this information and only use it to perform services on our behalf. For example, we may use outside shipping companies, credit card processing companies, resellers, distributors and content providers.
Additionally, we may share statistical, anonymized or aggregated non-personal information about our users with advertisers, business partners, sponsors and other third parties. This data is used to customize FE website content and advertising to deliver a better experience to our users.
SPECIAL CASES
FE reserves the right to disclose user information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other FE website users or anyone else that could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation. We also may disclose personal information as part of a merger or acquisition.
TRANSFER OF PERSONAL INFORMATION
Depending on the country in which you are located, your personal information may be transferred to another country for data storage and processing. When we transfer personal information, we use commercially reasonable efforts to transfer the information in compliance with all applicable data protection laws.
COOKIES AND IP TRACKING
This site may use cookies for site administration purposes. If for any reason you wish to not take advantage of cookies, you may have your browser not accept them, although this may disable or render unusable some of the features of the FE websites.
This website also may detect and use your IP address or domain name for internal traffic monitoring and capacity purposes or to otherwise administer our website. No personal information is obtained; rather, just the patterns of usage of our various users may be tracked to provide you with improved service and content based on aggregate or statistical reviews of user site traffic patterns.
OTHER ANALYTIC TOOLS
We may use Google Analytics and other analytic tools to gather aggregate, non-identifiable information. Such tools enable us to gather information such as what pages people visit, which products they look at, what device they use and where they are located. Additionally, we currently use CRM tools as part of our CRM program, which allows us to register users on our website and better understand what content they are browsing and which products are of interest to them for ranking and marketing purposes.
DATA SECURITY
The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
DO-NOT-TRACK
Currently, (i) other parties (e.g. third-party advertising networks and analytics providers) may not collect personal information about your online activities over time and across different websites when you use our website or services, and (ii) we do not respond to, or take any specific action in connection with the receipt of, Do-Not-Track signals or other similar mechanisms regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services.
OPT OUT/CORRECTIONS
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future contacts through that account. You can make these requests at optout@friedlandenterprises.com
Please do not email your credit-card number or other sensitive information.
OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION
As you might expect from us, the majority of information that we collect is obtained through the Site, and this Privacy Policy applies only to that online collection of personal information. We also may collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information (such as order information), we will enter it into our database through SSL encryption. (See the Data Security section above for more information). Another example involves faxes. If you fax something to us, we will act upon the fax and then either store it a locked repository or we will shred the fax if there is no need to retain the information. There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information), and this Policy doesn’t discuss or try to predict all of those methods or uses. As we mentioned, we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.
POLICIES FOR CHILDREN
Generally, our websites are not intended for children under the age of 13, and we do not knowingly collect information from children under such age; moreover, FE encourages parents and guardians to monitor and participate in their children's online activities. However, certain of our websites may be directed to such children and, in such cases, the privacy policy for such website will state this, and we shall use commercially reasonable efforts to comply with all applicable laws intended to protect such children, including the Children’s Online Privacy Protection Act of 1998. Unless you are viewing a website directed specifically to children, no information should be submitted to this site by users under 13 years of age, and users under 13 years of age are not allowed to register for newsletters, clubs or activities. In addition, users under 18 years of age are not allowed to make purchases or participate in contests, except for those specifically directed to children. Where appropriate, FE may ask you to indicate your age to verify compliance with these policies.
LINKED SITES
Please be advised that this website may contain links to third party websites. The linked sites are not under the control of FE, and we are not responsible for the content, or privacy practices or other activities of any linked site or any link on a linked site.
UPDATES TO THIS POLICY
FE reserves the right to change or update this policy, or any other policy or practice, at any time. We will provide individuals who have submitted personal information to us with reasonable notice of material changes to this website. Additionally, you are encouraged from time to time to review any updated versions of this policy, as indicated by the effective date of this policy set forth below. Any changes or updates will be effective immediately upon posting to the FE site. Your use of this website after such changes or updates have been posted signifies your acceptance of the changed terms.
CHANGES TO YOUR PERSONAL INFORMATION
In case you have questions about this policy or our related practices, or wish to review, update or delete personal information about yourself submitted to or collected by us, we will endeavor to answer such questions, facilitate such review and correct, update or remove the personal data in question, as requested. In such case, please contact us via the contact points specified below:
General Counsel
Friedland Enterprises
1 Calle Vendig
San Juan, PR 00907
1-925-983-5745
privacy@friedlandenterprises.com
Additionally, if you would like your e-mail address removed from our database, please send an e-mail to optout@friedlandenterprises.com, and type the words "Opt-out Remove Email Address" in the subject line.
Please note that questions about our products and services should not be directed to privacy@friedlandenterprises.com or optout@friedlandenterprises.com and will not receive a reply.